Whether you are planning a small project or a large scale home improvement, you are likely to need professional electrical services. Bunbury has a number of tradespeople offering services, but before you choose the first listing in the phone directory, there are several important things you should look for.
A Great Reputation:
Whether you are in need of residential or commercial electrical services, Perth home and business owners should look for a company which has a great reputation. While most companies have their own website filled with glowing testimonials, you will need to take your research a little deeper. Don’t just rely on fairly anonymous comments on the website and instead look up the company on the Better Business Bureau website and consumer forums. This will give you a fairly solid impression of the company’s reputation within the industry and the community.
High Standard of Customer Service:
Gauging customer service can be a little tricky if you have never used a company before. However, there some basic tests to see if they prioritise the customer. For example, when you ring to make an enquiry, is your call answered promptly and politely? If you have emailed, did you receive a reply answering your questions? If a company is not particularly interested in helping a potential customer, it does raise a red flag that you may have difficulty speaking to someone in the event of a problem.
Is the Company Licensed?
Although you may feel a little wary about asking a company about their license, it is important. When it comes to electrical services, Perth Australia has specific regulations and rules regarding licensing. Most reputable and established companies proudly display their licensing information on letterheads, business paperwork and vans. You may even find that they display their certificates in their offices. If you choose a company which does not have the proper licenses, you may find that you run into difficulties if there is a problem during or after the project.
Adequate Insurance Coverage:
Even the most professional and experienced tradesperson can have an accident, so you need to be confident that the company has adequate insurance. The tradespeople will be working in and around your home or business, so should an accident or injury occur, you need to be sure that you will not be held liable. Experienced professionals have sufficient liability insurance to ensure that whether they cause minor damage within your home or suffer an injury, you, their client, remain completely protected from financial responsibility.
While you should be wary of a company who quotes bargain basement prices, you are likely to still want a competitive deal. A good company quotes realistic and reasonable prices, so you don’t face any unpleasant surprises. Often you will receive a written quote, which details exactly what is and is not included in the price. This allows you to assess the pricing and determine if you would like to move forward.
If you are in need of electrical services, Bunbury residents should contact us. We offer electrical services, Perth Australia residents can rely on. We provide both commercial electrical services and residential electrical services. Our experienced team are happy to answer any questions you may have and provide a tailored quotation.